Senior Manager of Ski Patrol

Stowe Mountain Resort

Job Role

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 
Job Benefits
  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
     
Full Time roles are eligible for the above, plus:
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
 
Job Summary:
The Senior Manager of Ski Patrol oversees all aspects of the Stowe Ski Patrol department. This includes staffing, training, budgeting, scheduling, interdepartmental relations, and guest service. The Senior Manager of Ski Patrol is responsible for ensuring the safety of our on-mountain guests and employees. Overseeing medical aid, rope rescue, and lift evacuations. In addition, this job requires oversight of summertime first aid during attraction operations and working with the summer trails maintenance department on improving trails and signage.  This job requires strong leadership qualities, creative problem solving and building a welcoming team culture.
 
Job Specifications:
  • Outlet: Stowe
  • Shift & Schedule Availability: Full Time / Year Round
  • Expected Pay Range: $66,100 - $87,110 + annual bonus
  • Skill Level: Advanced
 
Job Responsibilities:
  • Successfully recruit, hire, coach, motivate and develop a high performing ski patrol leadership team.
  • Ensure Patrol leadership team and front line patrollers are aligned with Vail Resorts goals, values and core competencies.
  • Develop Patrol leaders to exceed the scope of their position’s responsibilities to improve leadership within current roles and prepare patrol leaders for increased responsibility/accountability
  • Be a leader to improve safety within Ski Patrol and the resort as a whole with the goal of reducing/eliminating worker and guest injury.
  • Coordinate closely with the Sr Manager of Health & Safety driving safety initiatives to completion.
  • Champion efforts within Ski Patrol to reduce snowmobile use and fleet size to eliminate risks surrounding snowmobile travel
  • Create and oversee departmental budgets to meet or exceed budgeted targets
  • Create a positive work culture that has an unwavering commitment to providing an Experience of a Lifetime for each and every guest, constant improvement, and where every employee is proud to work for Stowe Mountain Resort and Vail Resorts.
  • Actively participate in assigned best practice groups.
  • Increase operational efficiency and effectiveness through on-going communication within group and with all departments within mountain operations
  • Oversight of snow safety program
  • Oversees departmental training programs, schedule of training, training topics, diligent tracking of all training, and safety during training
  • Work with Sr Manager of Mt Operations/Snow Surfaces to help establish daily grooming plan and snowmaking plan
  • Direct oversight of Accident Investigation team including hiring of team, training, and coordinating with Health and Safety
  • Act as “Manager on Duty” as determined by Sr. Director of Mountain Operations and General Manager
  • Actively participate in Resort Leadership Team meetings and Daily Operational call
  • Engage and participate in company-wide leadership development programs
  • Winter mountain setup, daily monitoring of conditions and maintenance including trail openings and closures, signage, ropes, and pads. Spring tear down
  • Oversees candidate/apprentice program including budget and staff levels.
  • Oversees evaluation of Patrol candidates to ensure candidate meets Patrol entry level expectations
  • Other duties as assigned.
 
 Job Requirements:
  • High school education or equivalent, some college preferred
  • 7 to 10 years ski patrol experience
  • 5 years or more experience in a leadership role
  • Valid Vermont driver’s license, EMT, CPR, and Vermont EMS Certification License (Preferred)
  • Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, etc.
  • Strong communication skills including verbal & written
  • Strong financial management ability
  • Advanced skiing/riding ability, must be able to work in extreme weather conditions (winter/summer)
  • Positive, solutions oriented leadership

The expected pay range is $66,100 - $87,110 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Location

Stowe, VT, US

Compensation

$66,100 - $87,110 + annual bonus