Snowboard Supervisor

QUALIFICATIONS:

• Minimum of four years of snowboard teaching experience.
• Current AASI certification level 1 is required. Level 2 or 3 is highly preferred.
• Advanced snowboarding ability and a strong working knowledge of AASI teaching principles and techniques.
• Ability to communicate effectively with employees, guests, and resort leadership. Strong organizational, decision-making, and problem-solving skills.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Ability to lead instructors, provide constructive feedback, and resolve employee or guest concerns.
• Demonstrated commitment to safety, lesson quality, and guest service.

POSITION RESPONSIBILITIES:

• Assist with supervising the daily operations of the adult snowboard lesson program.
• Assign snowboard instructors to group and private lessons based on certification, experience, availability, and guest needs.
• Organize lesson groups and ensure that students are placed at the appropriate ability level.
• Monitor lesson workflow, instructor utilization, guest wait times, and the financial productivity of the Snow Sports School.
• Observe lesson quality and provide instructors with coaching, support, and constructive feedback.
• Assist with training, mentoring, evaluating, and developing snowboard instructors.
• Communicate operational information, assignments, and schedule changes to instructors.
• Respond to instructor and guest questions, complaints, and concerns in a timely and professional manner.
• Enforce all safety standards, company policies, and Snow Sports School procedures.
• Coordinate with ski supervisors, children’s program supervisors, guest services, lift operations, and other resort departments.
• Assist instructors and other team members in performing their duties when needed.
• Teach group and private snowboard lessons when assigned or operationally necessary. Perform other duties as assigned by Snow Sports School leadership.

REPORTING:

This position reports to the Snow Sports Director, Assistant Snow Sports Director, and Children’s Programs Manager.

ANYONE INTERESTED, PLEASE CONTACT:

Alex Samples, Assistant Snow Sports Director

[email protected]

(W): 716-355-4141 ext: 7325

(C): 814-449-8401

Position type: Full Time, Part Time, Winter Seasonal