Three Rivers Park District is seeking to fill the position of Ski School Facility Supervisor at Elm Creek Park Reserve in Maple Grove, MN. This position is responsible for supervising ski school and park operations in a manner that will result in high-quality experiences for park guests and is consistent with the Park District policies.

Starting Salary: $60,000/annually

Work Where You Play:

A natural resources-based park system, Three Rivers Park District manages more than 27,000 acres of parks and trails in the Twin Cities area. It takes a dedicated team of full-time, part-time and seasonal employees to provide the high-quality opportunities and facilities that Three Rivers provides. Be part of this dynamic team, make a difference in the community and work where you play.

Essential Duties and Qualifications:

A Bachelor’s degree in Recreation and Park Administration, Business Administration or related field, one year of experience in leadership, or supervision of others and at least two seasons of professional experience in alpine teaching (PSIA-AASI certification preferred); or any equivalent combination of education and/or experience that includes at least two seasons of professional experience in alpine teaching (PSIA-AASI certification preferred).

Valid Class D Minnesota Driver’s License with the ability to safely operate cars, utility vehicles, and golf carts. Ability to obtain Level 1, Level 2 Decontamination Certifications at specific locations. Ability to obtain MN Food Safety Manager Certification.

Please contact the Department of Human Resources for any inquiries regarding this posting or position. You can reach us at Terrell.Lhotka@ThreeRiversParks.org or 763-559-6754.

Primary Objective of Position

To supervise ski school and park operations in a manner that will result in high quality experiences for park guests and is consistent with the Park District policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

1. Performs on-site leadership and supervisory functions in the daily operation of an assigned facility or shift, with emphasis on a strong on-site presence during peak use times, including evenings, weekends, and holidays.

Initiates face-to-face contact with facility guests, including reservation and school groups to accommodate their needs to the highest degree possible.

Promptly responds to and resolves issues raised by park guests.

Provides supervision to instructors, attendants, and volunteers during assigned shifts and/or in the absence of the Park Operations Supervisor.

Integrates Park District policies and regulations into facility operations. Keeps the supervisor apprised of issues related to high-risk facilities to ensure a safe operation.

2. Coordinates the recruitment, selection, training, and evaluation of seasonal employees, volunteers, and other personnel functions, as assigned.

Participates in the training and orientation of staff according to Park District and facility policies and procedures.

Develops work schedules based on the work plans and budget, and provides supervision to assigned employees.

Provides supervision to on-site volunteers and documentation of their hours.

Evaluates employees on an on-going basis to provide feedback to them as assigned.

Conducts seasonal employee performance appraisals, as assigned.

3. Coordinates with the Park Operations Supervisor in developing an effective ski instruction program that meets user needs and is consistent with standards and technical concepts established by Professional Ski Instructors of America and American Association of Snowboard Instructors (PSIA/AASI).

Recommends and develops ski school programs to meet user demands.

Serves as a liaison between the Ski School and users in the implementation of programming.

Coordinates with Park Operations Supervisor and other staff to assure proper communication of users’ needs.

Develop ski school orientation and in-service training programs.

4. Coordinates facility operations functions, such as: concessions, group outings, league coordination, merchandise sales, and customer information services in accordance with established operating procedures, as assigned.

Maintains effective displays and promotions.

Assures adequate inventories are maintained.

Purchases daily materials and supplies as needed.

Maintains communications with customers.

Annually evaluates assigned programs and services and submits recommendation for improvement.

5. Implements Park District and facility revenue handling procedures for facility fees such as Facility reservation fees, rental equipment, merchandise resale, concession, and other revenues as prescribed by the Department of Administrative Services Finance Section.

Assures cash receipts systems are properly initiated, operated and closed-out, during assigned shift.

Provides staff training in handling cash and operating cash receipts systems.

Is responsible for facility’s starting cash, deposits, change funds and change orders

6. Assists with the implementation of outdoor recreation/ education programs and lessons.

Plans, implements and evaluates some facility programs and lessons if assigned by Park Operations Supervisor.

7. Participates in reconciliation of revenue and/or cash discrepancies in cooperation with finance section personnel.

Promotes sales and maintains records.

8. Keeps the supervisor promptly informed of significant matters as they relate to the Department and the Park District.

9. Performs other duties as apparent or assigned.

Accountability for Supervision

1. Assigns and directs work of full time, part time, and temporary staff as well as contracted program service providers, volunteers, and interns.

Coordinates staff to maximize working hours.

2. Effectively recommends hiring, promotion, and transfer of qualified staff in coordination with the Human Resources Section, and determines appropriate training to achieve the desired level of work performance.

3. Defines and explains level of authority delegated to staff so they may perform their assigned duties effectively.

Communicates Park District, Department, and Section policies and procedures and the reasons for them to assure that each employee understands them.

4. Creates a work environment that encourages staff to perform to the best of their abilities and holds every employee accountable for results.

Consults with Human Resources to address performance matters such as discipline (including oral and written reprimands, suspension and discharge) and complaints before taking corrective action.

5. Evaluates and communicates on a continuing basis the demonstrated performance of staff, and rewards staff, including conducting regular performance appraisals, recommending salary adjustments, and consulting with Human Resources to coach and train staff to improve performance.

Responds in a timely manner to employee concerns and adjusts grievances in accordance with Park District policy.

Supervision of Others, when assigned (varies depending on facility assignment)

Shift Leaders

Starter/Monitors

Attendants

Lifeguards

Head Lifeguard

Volunteers

Shuttle Bus Operator

SnowSports Clerks

Instructors/Coaches

Lead Instructors

Facility Rental Hosts

Position type: Full Time