Gore Mountain, located in the southern Adirondacks, is a premier ski and ride resort with 2,537 feet of vertical drop. Gore offers seven distinct mountain areas where guests enjoy 14 lifts, 108 trails, and a Nordic Center.

Essential Functions:

The principal responsibility of the Snowsports Operations Supervisor is to provide support for the entire Snowsports Department to ensure delivery of effective, high-quality, safe, and guest-friendly ski and snowboard lessons. The specific duties involved include:

· On a daily basis, organize, coordinate, and schedule staff in advance for programs/lessons, and edit said schedules working with box office to coordinate specific lesson situations (requested staff for privates, special lesson needs, etc).

· Work with supervisors and box office on a daily basis to confirm staffing for all lessons and programs and make any necessary staffing and reservation changes.

· Support management with payroll and labor management duties.

· Assist and facilitate the check in process at assigned department’s daily line up.

· Staff scheduling within our scheduling systems as well as on the hill.

· Assure daily payroll reporting to payroll department for Snowsports Staff is accurate and submitted in a timely manner.

· Assure supervisors and instructors complete all the necessary paperwork to comply with our internal policies of accurate and timely documentation. Track any necessary training requirements to ensure staff is properly compensated.

· Manage all Snowsports indoor facilities ensuring they are working properly and coordinate any immediate or long-term adjustments to ensure all secure and proper working order.

· Oversee the needs assessment, purchases, utilization and maintenance of all Snowsports School tools including radios, uniforms and office equipment and supplies.

· Work with and manage the Snowsports staff/supervisors in setting up and tearing down the learning area as needed for lesson assignments and activities.

· Ability to address guest requests and concerns in a timely manner with respect to lessons and programs.

· Assure the adherence by all Snowsports Staff to all safety requirements including required policy training and incident reporting.

· Supports a positive employee culture by fostering a growth mindset amongst the staff.

· When necessary, support the daily duties of other Snowsport Lessons/Programs, such as payroll accuracy, check in procedure, instructor assignments, and any other responsibilities within or outside the scope of the job to ensure proper execution of other lessons/programs within the Snowsports Department. Including taking on responsibilities when the Director is not present.

· Be available to teach Group and Private lessons as needed.

Requirements & Qualifications:

· Minimum PSIA/AASI Level 1 Required, PSIA/AASI Level 2 Recommended

· Children’s Specialist accreditation Recommended

· Minimum 1 Year managing staff in Snowsports Industry

· Excellent Customer service skills

· Strong leadership and organizational skills

· Ability to identify and resolve issues promptly and effectively

· Ability to work effectively with other team members and staff

· Proficiency in Microsoft Office

· Use of SiriusWare POS/Domo or utilized other IT software for scheduling and payroll reporting

Employee Benefits:

· Free passes for employees, friends and family lift tickets, and free ski or snowboard group lessons for employees’ families.

· Employee discounts on food and beverage, as well as retail.

· Access to other ORDA-operated Venues.

· Pro deals with various outdoor retail companies.

Reporting: The Snowsports Operations Supervisor is part of the Snowsports team at Gore Mountain and reports directly to the Snowsports Director.

Addition Information: Gore Mountain Employment Opportunities

Wage/Salary: Grade 16 on the ORDA/CSEA schedule with a rate of $25.47 per hour

Interested candidates should email a letter of interest and resume with the subject line

Snowsports Operations Supervisor to:

ndurkin@goremountain.com

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Any offer of employment will be contingent upon the completion of a successful background check in accordance with the Olympic Authority’s Background Check Policy:

https://orda.org/wp-content/uploads/sites/7/2023/03/Background-Check-Policy.Revised.12.7.22.pdf

Background checks will be conducted by a Third-Party Administrator of the Olympic Authority’s choosing in compliance with the requirements of the New York State Fair Credit Reporting Act (General Business Law § 380) and the Federal Fair Credit Reporting Act (15 U.S.C. § 1681).

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Pursuant to Executive Order 161, no State entity is permitted to ask or to mandate, in any form, that an applicant for employment provide either their current compensation or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If any such information has been requested before the appropriate time, you may contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.

Position type: Full Time, Winter Seasonal

GORE MOUNTAIN

SNOWSPORTS OPERATIONS SUPERVISOR

SKI OR SNOWBOARD INSTRUCTOR